Privacy Policy

Last updated: 28 October 2026

This Privacy Policy explains how Machu Tattoos (“Machu Tattoos”, “we”, “us” or “our”) collects, uses and protects your personal information when you visit machutattoos.com, contact us, or book a tattoo, piercing or cosmetic tattoo service at any of our studios. By using our website or services, you agree to this policy.

1. Information we collect

Information you give us: your name, phone number, email address, the studio you prefer, your tattoo or piercing idea, reference images and any message you send us through our website forms, WhatsApp, phone calls, email or social media.

Information at the studio: when you visit for a service, we may record details needed to do the work safely, such as your age, relevant skin or health information you choose to share, and your consent for the procedure.

Information collected automatically: when you browse our website, we and our service providers may collect technical data such as your IP address, browser and device type, pages visited and time spent, using cookies and similar tools (see section 4).

2. How we use your information

• To reply to your enquiries and give you a design consultation or price quote.
• To book, confirm, reschedule or remind you about appointments.
• To carry out your tattoo, piercing or treatment safely and give aftercare advice.
• To improve our website, services and customer experience.
• To send you offers or updates, only where you have agreed to receive them. You can opt out at any time.
• To meet legal, tax and safety requirements.

3. Photos and videos of your tattoo

We may take photos or videos of finished work for our records. We publish photos or videos in which you can be identified on our website or social media only with your permission. You can ask us to remove such content at any time by contacting us.

4. Cookies and analytics

Our website uses cookies and similar technologies, including Google Tag Manager and related Google services, to understand how visitors use the site and to improve it. These tools may collect information such as pages visited and device type. You can block or delete cookies in your browser settings; some parts of the website may not work properly if you do.

5. Sharing your information

We do not sell your personal information. We share it only:

• with service providers who help us run our business (for example website hosting, form, messaging, analytics and payment providers), only as needed for that service;
• within Machu Tattoos, so that the studio you choose can serve you;
• when required by law, or to protect the rights, property or safety of our customers, staff or others.

Purchases from our online shop are handled through the shop’s checkout and payment provider. We do not store your full card or bank details on this website.

6. How long we keep your information

We keep your information only for as long as needed for the purposes above, or as required by law (for example for tax and accounting records). After that, we delete or anonymise it.

7. How we protect your information

We use reasonable technical and organisational measures to protect your information from loss, misuse and unauthorised access. No method of sending data over the internet is completely secure, so we cannot guarantee absolute security.

8. Your rights

Under applicable Indian law, including the Digital Personal Data Protection Act, 2023, you can ask us to:

• tell you what personal information we hold about you;
• correct or update your information;
• delete your information, where we are not required to keep it by law;
• stop sending you marketing messages, or withdraw any consent you gave.

To make a request or raise a concern, contact us using the details below. We will respond within a reasonable time.

9. Children

Our website is meant for adults. We do not knowingly collect personal information online from anyone under 18. Where a service is provided to a minor at our studio, a parent or legal guardian must be present and gives the required details and consent.

10. Links to other websites

Our website links to other sites and apps such as WhatsApp, Instagram, YouTube and Google Maps. Their own privacy policies apply when you use them, and we are not responsible for their practices.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be on this page, with the date it was last updated.

12. Contact us

For any questions or requests about your personal information, contact Machu Tattoos:

• Email: inked@machutattoos.com
• Phone / WhatsApp: +91 96599 59593
• Or visit our Contact Us page.